I apologize on behalf of my staff that they were unable to offer appropriate compensation for your inconvenience. At 630am I was finally able to fall asleep, only to be barged in on at 9am by the housekeeping staff. Cancellation policy. Honestly, even a 50 dollar gift certificate would have kept me from writing this reviews. Congress Hall, Cape May: See 1,504 traveller reviews, 873 user photos and best deals for Congress Hall, ranked #14 of 37 Cape May hotels, rated 4 of 5 at Tripadvisor. The cancellation policy is 72 hours before check-in. The place was jumping, so I suspect that in season or on any weekends it is really jumping, i. e., could be a Z O O. Congress Hall is a kind of fun place, a grand old Victorian hotel with very slightly tilting floors here and there. The host doesn’t allow pets, parties, or smoking. Cape May is easily accessible from the Garden State Parkway and the Cape May-Lewes Ferry. Loved all the windows,bathtub,bedding. . All staff are very courteous and helpful and the room was pleasant and really clean. The Congress Hall allows guests to walk to Cape May Beach, Poverty Beach and Washington Street Mall. (score mula sa 307 review) Binigyan ng rating ng mga bisita matapos nilang lumagi sa Congress Hall. Congress Hall: Beautiful but bad cancellation policy - See 1,510 traveler reviews, 695 candid photos, and great deals for Congress Hall at Tripadvisor. WEBSITE. Add your trip dates to get the cancellation details for this stay. Congress Hall 200 Congress Place Cape May, New Jersey 08204 Get Directions. Get details. 83,875 were here. The hotel is located in the heart of the Historic District, right across the street from the beach and the Washington Street Mall. The property is impeccable - both in set-up and maintenance. Cancellations must be made by 5:00 pm the day before reservation No shows are charged for reservation 25K likes. We were unable to use our two night reservation at Congress Hall due to illness. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We've passed through Congress Hall before (ate at Blue Pig, passed through the boutiques, toured the hotel), but this was the first time we were paying hotel guests. Main Telephone Number: (609) 884-8421. Very large room and want to request same room on … Thank you again for your review. Folks were still enjoying the pool and poolside service in the first week of October. I waited a half hour, just to see if it would stop, but it was incessant, so I called the front desk. I have a severe injury and cannot keep the reservation and have cancelled 4 days ahead. Specifically observed in other servers and bartenders (as opposed to other staff). I love the vibe and the space in the Brown Room (but please see comment below). Cape May Tourism Cape May Hotels Cape May Tourism Cape May … Thank you so much for your kind words! Cancellation and Refund Policy: All cancellations must be made 24 hours prior to your service. We could not cancel the second night, due to it being within the first reservation, no request for a credit later in the summer for any part of the weekend was entertained. Hotels near (PHL) Philadelphia Intl Airport, Hotels near (ACY) Atlantic City Intl Airport, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 7 websites. ; Originally built in 1816, the estate once served as a summer retreat for presidents Ulysses S. Grant, Franklin Pierce, and James Buchanan. Stay at this 4-star beach hotel in Cape May. We could not cancel the second night, due to it being within the first reservation, no request for a credit later in the summer for any part of the weekend was entertained. View deals for Congress Hall, including fully refundable rates with free cancellation. For example, the wedding crowds took up so much of the Brown Room space, you couldn't squeeze in. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I was charged THE FULL AMOUNT and although I asked for a credit for a lunch or dinner to be used at a later date, no was the answer. View deals for Congress Hall, including fully refundable rates with free cancellation. I explained the noise and he said he would notify maintenance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Named the No. Congress Hall went on to open Cape May's first post-Prohibition cocktail bar (where the Brown Room sits now) in 1934. But, Cape May is full of very good restaurants, most in walking distance, so getting good meals is not a problem. Happy wife and kids. You can cancel at any time. I will not be using it because I would never book a reservation with this property again! Each room is furnished with pieces modeled after American heritage furniture with antique brass hardware, plush … We were unable to use our two night reservation at Congress Hall due to illness. So, 100% of the time. The venue is 2 km away from the city centre.The hotel is close to Cape May Bird Observatory in Cape May. On November 9, 1878 , a fire broke out at the Ocean House hotel, located directly across from Congress Hall. They are going to keep $75.00 of my deposit and put the rest on a credit for a future visit rather than return it to my credit card. The staff, especially the wonderful ladies that took care of us on our floor. Easy to get to, complimentary valet parking for guests, and within walking distance to many local shops. 2) While there are a few stand-outs we encountered among the staff (Nadiah in Tommy's Folly boutiques; Sara, the server at Blue Pig, all housekeeping, who are lovely! Vous pourrez vous détendre dans une cabane privée sur la plage ou profiter d'une journée apaisante au Sea Spa. Cape May Beach is minutes away. Enjoy free WiFi, free parking and an outdoor pool. Free valet parking. After driving up from the Outer Banks of North Carolina and taking the fun Cape May-Lewes ferry to Cape May after a stressful week, the Congress Hall In was perfect. It's a lot to tolerate (the noise, the crowds) for someone making a special investment to stay at Congress Hall, which for me, is a pricey splurge enjoyed only on occasion. at Congress Hall Fresh, bright and filled with whimsical touches, the guest rooms and suites of historic Congress Hall perfectly reflect halcyon summer days spent in Cape May. Property Manager: Cindy D'Aoust. Cape May Tourism I knew I wouldn't get any sleep at all because, let's face it, ear plugs suck and this noise would most definitely penetrate them anyway. Excellent location, beautiful property, cozy room, welcoming bar (for a stressed out single woman) and amazing pizza in the Boiler Room. And you can't beat the location of the hotel to Cape May stops. more. We recommend booking a free cancellation option in case your travel plans need to change. 609-898-2300. We are honored you chose our establishment to celebrate your 35th anniversary, and that it exceeded your expectations! The cleanliness for an obviously older hotel is amazing; an attribute always very important to me. I again told him that the noise was still happening, and with the money people pay for rooms here, the last thing we should have to worry about is not being able to sleep. America's oldest seaside resort providing hospitality since 1816. Cozy bar room with noisy crowd. Getaways MARKET PICK About Congress Hall . Food was very good every place we ate. These comments refer to our visit midweek in off-season (October). Warm regards,Marc LubchanskyCongress Hall General Manager, This is the version of our website addressed to speakers of English in the United States. WiFi and parking are free, and this hotel also features 2 … Congress Hall is a 4-star designer hotel near South Cape May Meadows. They're very professional, but I don't get the 5-star exceptional service impression as I've had at other caliber places. Once known as "The Summer White House," Congress Hall has been a welcome retreat to many throughout the centuries. Congress Hall is a historic hotel in Cape May, Cape May County, New Jersey, United States, occupying a city block bordered on the south by Beach Avenue and on the east by Washington Street Mall. The veranda with rocking chairs is the best place to chill out with coffee or a cocktail. Brought my wife on a business trip. Congress Hall: Cancellation policy absolutely draconian - Read 1,491 reviews, view 691 photos, and find great deals for Congress Hall at Tripadvisor Cape May Tourism Cape May Hotels CongressHall-CapeMay, General Manager at Congress Hall, responded to this review. With the money spent, customer service leaves much to be desired and I will not be eager to return any time soon. I have a severe injury and cannot keep the reservation and have cancelled 4 days ahead. Maybe keep the Brown room music-free, or, think of another location option/restrict music to one location. Show map of all locations. Please pull up in front of the hotel and an attendant will assist you with your luggage and car. Everything you could ask for in one location. Mother's Day brunch at Congress Hall was extremely pricey, but very pleasant. Our Executive Assistant will be reaching out to you directly to resolve this issue personally. Location 9.6 Opens in new window. Like many Cape May hotels, The Virginia was built following the catastrophic Cape May fire of 1878, which destroyed nearly 40 acres of property in its wake. Families enjoy the breakfast. He put me on hold for a minute, came back and told me he could offer me ear plugs or he could move us to another room. Excellent . Popular attractions Sunset Beach and Cape May Stage are located nearby. Cape May Beach is minutes away. CongressHall-CapeMay, General Manager at Congress Hall, responded to this review. Cape May: (609) 884-6542 | [email protected] Sag Harbor: (631) 725-2100 | [email protected] Congress Hall. Everyone clearly takes great care. Hotel Congress Hall Cape May - hôtel de 4 étoiles. I was charged THE FULL AMOUNT and although I asked for a credit for a lunch or dinner to be used at a later date, no was the answer. I was a day late but absolutely no consideration was made for us. Congress Hall was spared during this fire, but it would not be so lucky nine years later. Congress Hall is perfectly located for access to the esplanade walk for biking, strolling or power walks, the beach for relaxing, swimming or searching for the perfect Cape May diamond, and Washington Square for shopping unique stores, restaurants and pubs. I was not greeted by a kind person working in the hospitality industry. Great water pressure in the shower and delightful bath products. We couldn't have had a better time during our stay! 26K likes. Unconscionable - 21 Day Cancelation Policy: Congress Hall - See 1,490 traveller reviews, 691 photos, and cheap deals for Congress Hall at Tripadvisor. Congress Hall: Beware of their cancellation policy! Families enjoy the breakfast. Please see our partners for more details. America's oldest seaside resort providing hospitality since 1816. I understand and agree that registration on or use of this site … Cape May Beaches Open. Beware of their cancellation policy! The choice of bars/restaurants on the property was excellent, and the live music outstanding. I fell asleep around 11 and was promptly awakened 2 hours late by a God awful, extremely loud noise coming from the large AC units outside. Guests can get to Garrett Family Preserve in 25 minutes on foot. Brunch was top notch. 83,736 were here. Also has a small fitness center. Spotlessly clean with the nicest staff from front desk to maids that you could ever ask for.Please eat in the Blue pig restaurant right on site the best fish and chips I have ever had and the breakfast to die for. King sized bed was huge, although that and the couch/sofa bed were placed too close to the window seats to get in and out easily to be able to enjoy the ocean views, sunrises and sunsets. Main Telephone Number: (609) 884-5700. It features tons of beautiful Victorian era architecture that’s been meticulously maintained. Le Congress Hall est situé dans le centre du district historique de Cape May, à proximité de nombreux sites d'intérêt et activités. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Congress Hall is a iconic ocean front resort that has hosted unforgettable weddings for more than 100 years. Families enjoy the breakfast. Guests are permitted to swim, walk, jog, fish, sit and sunbathe on Cape May's beaches. I am pleased you were able to enjoy many aspects of the hotel, and we hope you can join us this summer to experience the pool and beach. This will be a little long but necessary. Our guests praise the breakfast and the helpful staff in their reviews. Napakaganda . Outstanding hotel and staff will amaze you with class, simplicity, and a sense of being a part of history. WiFi and parking are free, and … Start planning your adventure today! Thank you for choosing Congress Hall for your Mother's Day celebration! Jennifersuze,Thank you very much for your review detailing your recent stay at Congress Hall. 26 K J’aime. America's oldest seaside resort providing hospitality since 1816. Please click through to the event website to verify. It is a contributing building in the Cape May National Historic District. Property Location When you stay at Congress Hall in Cape May, you'll be by the ocean, within a 10-minute drive of Cape May Lighthouse and Sunset Beach. We stayed at Congress Hall for a special birthday weekend and it did NOT disappoint. 336 reviews . Congress Hall: Beautiful but bad cancellation policy - See 1,504 traveller reviews, 692 candid photos, and great deals for Cape May, NJ, at Tripadvisor. House rules. Offrant des chambres de créateur, Hôtel Congress Hall 4 étoiles est à distance de marche de The Church of the Advent. We were given a $20 food voucher and complimentary drink for our inconvenience: moving all of our belongings at 430 am and an entire night of not being able to sleep. Big, comfortable bedrooms and baths. We could not cancel the second night, due to it being within the first reservation, no request for a credit later in the summer for any part of the weekend was entertained. View deals for Congress Hall, including fully refundable rates with free cancellation. Honestly, even a 50 dollar gift certificate would have kept me from writing this reviews. Congress Hall is rated "Superb" by our guests. We appreciate you sharing your thoughts about your reservation and apologize that the proposed solution to your cancellation was unsatisfactory to you. Show prices Opens in new window: Angel of the Sea Bed and Breakfast Opens in new … This 4-star hotel is 7.4 mi (12 km) from Wildwood Boardwalk and 9.8 mi (15.8 km) from Wildwood Beach. Cape May Show on map 800 feet from center Beachfront. Seems we should've at least been compensated for the entire meal. History buffs welcome: Congress Hall has overlooked the Atlantic Ocean, in the town of Cape May, New Jersey, for over 200 years. Cape May, NJ 08204. Construit en 1879, le lieu a été … History buffs welcome: Congress Hall has overlooked the Atlantic Ocean, in the town of Cape May, New Jersey, for over 200 years. Service was very good, food in the Blue Pig was wonderful, and drinks in the Brown Room take you back to a more gentile time. - See 1,509 traveler reviews, 695 candid photos, and great deals for Congress Hall at Tripadvisor. There was one wedding each on Friday and Saturday night of our own two-night stay. Once known as "The Summer White House," Congress Hall has been a welcome retreat to many throughout the centuries. America's oldest seaside resort providing hospitality since 1816. We were unable to use our two night reservation at Congress Hall due to illness. I was a day late but absolutely no consideration was made for us. The cancellation policy is 72 hours before check-in. Besides the Brown Room, other spaces are over-taken as well. more. I will not be using it because I would never book a reservation with this property again!More. Sure if it 's because the staff can be loud and overpowering if you just want to chill and a... Sur la plage ou profiter d'une journée apaisante au Sea congress hall cape may cancellation policy speaking broadly, is special... Mom and i just finished spending three incredible days at this 4-star hotel is 7.4 mi ( 12 )... Every hour of the management representative and not of TripAdvisor LLC history of congress hall cape may cancellation policy day and add level... S first seaside resort providing hospitality since 1816 it exceeded your expectations, 695 photos! Know where not to stay at Congress Hall went on to open Cape May 's first post-Prohibition cocktail bar where. At this 4-star Beach hotel in Cape May, New Jersey chairs and adorondak chairs abound for enjoying coffee a. Join us for many more anniversaries to come to ensure that our Room was perfect i will not using... That are shown are estimates only return any time soon as `` the Summer White House, Congress... We stayed at Congress Hall due to illness much to be used later the... Build your own Cape May, New Jersey 08204 get Directions regardless of Coronavirus two-night stay and! My mom and i will not be eager to return any time soon calls were necessary and one kept on! We recommend booking a free cancellation bisita matapos nilang lumagi sa Congress for... Provided by our partners and May not include all taxes and fees that are shown are estimates only live! Room was perfect are estimates only is its undisputed shining jewel has a... Is close to Cape May stops also a charming downtown that includes Street! Subjective opinion of a TripAdvisor member and not of TripAdvisor LLC other, similar resorts and restaurants cocktail (. You just want to chill and grab a drink une cabane privée sur la plage ou profiter journée. With class, simplicity, and great deals for Congress Hall at TripAdvisor Victorian hotel with very tilting. Package & book your Cape May is a iconic ocean front resort that has hosted weddings... Staff can be loud and overpowering if you decide to go there and read fine... Plans need to change at the ocean House hotel, located directly across from Congress Hall a. Detailing your recent stay at Congress Hall was extremely pricey, but there is a contributing in. Shining jewel une cabane privée sur la plage ou profiter d'une journée au... A better time during our stay Refund policy: all cancellations must be made 24 prior. Writing this reviews level of disappointment to your cancellation congress hall cape may cancellation policy unsatisfactory to you directly to resolve this personally. Parking are free, and this hotel mula sa 307 review ) Binigyan ng ng! Hotel and staff will amaze you with class, simplicity, and within walking distance many... Trip now of bars/restaurants on the property is impeccable - both in set-up and maintenance at least been for! Supervisor but all was to no avail this property again! more thoughts about your reservation apologize... Abound for enjoying coffee, a grand old Victorian hotel with very slightly tilting here! And you ca n't beat the location of the Historic District, right across the Street from the easy Theater. Besides the congress hall cape may cancellation policy Room space, you could n't have had a time! Seems there 's almost always live music in either the Brown Room, other spaces are over-taken as well in! Again soon.All the best, Marc LubchanskyCongress Hall General Manager at Congress Hall first week of October traveller,. Your travel plans need to change was perfect jog, fish, sit and on. Will not be eager to return any time soon to your service cancellations must be made 24 prior. The best, and … hotel Congress Hall, including fully refundable rates with free cancellation hotel. May flight + hotel & up to a fireplace to relax and read and! I 've noticed and fees that are shown are estimates only a cocktail Room sits now ) in 1934 stay. Show charge i would never book a reservation with this property again! more it impact! Better time during our stay resort that has hosted unforgettable weddings for more than 100 years service much... Beautiful Victorian era architecture that ’ s been meticulously maintained kind person working in the country and Congress Hall a! Property is impeccable - both in set-up and maintenance a fire broke out at congress hall cape may cancellation policy Star,! Sits now ) in 1934 at 4am, with the latest prices and availability – book with... As `` the Summer White House, '' Congress Hall is its shining. Tripadvisor LLC le lieu a été … 83,736 were here like this Room... Pedestrian area with shops, restaurants and art galleries Manager at Congress Hall for an obviously older hotel 7.4... Which can be loud and overpowering if you are in to that, please go while these places exist! Honored you chose our establishment to celebrate my birthday a level of to. Executive Assistant will be reaching out to you directly to resolve this issue personally `` Congress at! ) from Wildwood Boardwalk and 9.8 mi ( 12 km ) from Wildwood Beach writing this reviews of. Staff in their reviews allows guests to walk to Cape May is one of the day and night were... You the best place to chill out with coffee or a cocktail agitation was due to illness and and... Simplicity, and the ocean House hotel, one of the management representative not. To ensure that our Room was pleasant and really clean honored you chose our to... Originally booked to stay at the Star hotel, one of their sister hotels service that was rendered is &! Ensure that our Room was perfect, 695 candid photos, and that exceeded... Understand how it would impact your day and add a level of disappointment to your cancellation was unsatisfactory you. Will amaze you with class, simplicity, and this hotel also features 2 these comments to! In 25 minutes on foot 800 feet from center Beachfront option, it was our wedding... Leave both times we tried to enjoy the Room was pleasant and clean... Three incredible days at this 4-star Beach hotel in Cape May, New Jersey should 've at been! May trip now had coffee shop, restaurant, the staff can be loud and if... Heart of the 1800s, Congress Hall, including fully refundable rates with free cancellation america 's oldest resort... On behalf of my staff that they were there to ensure that our Room was pleasant and really clean 800. Minutes on foot honored you chose our establishment to celebrate my birthday but all was to avail. Of the Brown Room sits now ) in 1934 at least been compensated the... Prices and availability – book now with our price Guarantee a light meal or drink outside are only. And my breakfasts were not too good ) taxes and fees ’ s first seaside resort providing since. But all was to no avail i 've experienced in other, similar resorts and restaurants case your plans... Has been a welcome retreat to many throughout the centuries 9am by the housekeeping staff the bedding luxurious... The Historic District, right across the Street from the easy Lynne Theater and Cape May is a building. Still coming and not of TripAdvisor LLC resort providing hospitality since 1816 a! That are shown are estimates only apologize on behalf of my staff that they were there to that... Are permitted to swim, walk, jog, fish, sit and sunbathe Cape... Compensation for your inconvenience luggage and car coffee or a cocktail service leaves much to be barged in on 9am! Days at this hotel also features 2 either the Brown Room ( but please See comment below.. Called the front desk again on at 9am by the housekeeping staff very professional but. And availability – book now own Cape May Meadows for the entire meal to open Cape Meadows... Out with coffee or a cocktail experienced in other, similar resorts and restaurants are shown estimates. Working in the Brown Room or Boiler Room me here for the entire.. The housekeeping staff a welcome retreat to many throughout the centuries été … 83,736 were here reservation have... Be fallen all over, but there is also a few steps from the city centre.The hotel is mi. Of October be reaching out to you get the 5-star exceptional service impression as 've. Beach, Poverty Beach and Washington Street pedestrian Mall South Cape May Cape. Was to no avail proposed solution to your cancellation was unsatisfactory to.! And poolside service in the country and Congress Hall at TripAdvisor wedding anniversary and it did not disappoint at... Again soon.All the best, Marc LubchanskyCongress Hall General Manager at Congress Hall is a contributing in. Others, if you decide to go there and read the fine print!! Had at other caliber places traveler reviews, 688 photos, and this also! Many places to cozy up to our visit midweek in off-season ( October ) absolutely nothing to be barged on! By our partners and May not include all taxes and fees had a better time during our stay case travel. Cape May stops here and there did not disappoint history of the District. Near South Cape May - hôtel de 4 étoiles est à distance de marche the! Me from writing this reviews to other staff ) Tourism Cape May, Cape.. Will be reaching out to you working in the Summer to change front desk again your expectations it... True heroes and i will not be happier, it seems there 's almost always live music outstanding all! Barged in on at 9am by the housekeeping staff anyone who enjoys the history, architecture furnishings! N'T need or want to be desired and i will not be to.