I have always heard the name Rheem and thought they were quality products. It's just the inconvenience on a tank I have only had 5 months and 1 week. This electric tankless water heater reviews will provide you with all the details you need to know about these devices. We bought the Rheem Water Heater 2 years ago. It is less expensive to purchase and install than the gas units, but it requires a lot of energy to operate. In March of 2015 we built a new house and had a Rheem water heater installed. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Since properly-maintained tankless water heaters can reportedly last 20-30 years, that's legitimate! Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. I had 3.5 ton Sure Comfort heat pump installed in May 2020, failed one month later. Sign up to receive our free weekly newsletter. I highly recommend their product line. Love the system. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Easily find an independent Rheem contractor or retailer in your area through Rheem’s website. The federal tax program can be confusing, which is why Rheem website’s thorough and step-by-step explanation of how they work is so helpful. Both plumbers that came said that they are the worst to deal with. “The tankless water heater was value priced which was fine. (Heck, the tank water heater it replaced went a whopping 24 years with no cleaning, so I do expect this one to last. Our water heater thermal coupler went out the night before Thanksgiving. What is disappointing is that Rheem does not consider my family having hot water for six day an issue. My only two gas appliances are the furnace and the water heater. Find helpful customer reviews and review ratings for Rheem RTG20124 Tankless Water Heater Flushing Kit at Amazon.com. How do I know I can trust these reviews about Rheem? I will certainly never purchase anything from this company ever again, and I'd strongly caution anyone else against it as well. Things can break for no reason other than it has an issue, maybe during manufacturing but if a company offers a warranty then they should honor it! Rheem RTGH-95DVLN 9.5 GPM Indoor Direct Vent... 94-Percent Energy efficient with... Intelligent… Totally unfair and lengthy resolution. Get buying tips about Appliances delivered to your inbox. All in all, the process worked about as fast as it possibly could have given their method. The heater would not stay lit. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. COST ADDS UP!!! Hope you enjoy our electric tankless water heater reviews and ratings from the top models like Stiebel Eltron, Rheem, Ecosmart as those are the brands that make the best tankless water heaters. I purchased my hot water heater in May and less than one month later a part went bad. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. So, we need to pay for a plumber to fix this problem on a brand new water heater. I do know that the owner of the business that installed mine and my mother's units knew how unpredictable and terrible the product was because others have had trouble with them; but, he still installed and bragged about how dependable and efficient it was. To begin, they only offer a vent stack for 6" walls -- none for 4" inch walls (you can only offer at Rheem.com, same price and free shipping). Called Rheem and after a few transfers I was finally given a service approval. In March of 2017 we replaced that heater because it was rusted out in the inside. We aim to provide readers with the most up-to-date information available about today's consumer products and services. We’ll start sending you the news you need delivered straight to you. Purchased a Rheem hot water tank and had it installed August 2020. Here is where I have a problem... "ONCE THE WAREHOUSE COMPLETES THE PROCESSING, you SHOULD receive the part(s) within 2 to 4 business days"??? Rheem Tankless Water Heater Buying Guide. We’ll start sending you the news you need delivered straight to you. I will never buy Rheem products again. Rheem water heaters … Based on my prior conversation with the repair guy, it will be another day or two to get someone out. My husband called Rheem, they said the Gas Control failed. Additionally, You should receive an email with tracking information once the warehouse packages your part. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. ConsumerAffairs is not a government agency. Rinnai make the most expensive tankless water heaters so you can save money with a Rheem. I asked if they could expedite it. We hired a plumber to come out to install and turns out it was the thermal coupler after all. I purchased a brand new 40 gallon Rheem water heater in November of 2019. Our content is intended to be used for general information purposes only. Types: Original review: Dec. 15, 2020 Purchased a Rheem hot water tank and had it installed August 2020. When I called the company to complain I was told that particular part was on a recall list and they would cover the cost for the new part. It's supposed to be colder tonight than it was last night. Both heaters were not able to be repaired and neither lasted even 5 years. Love the ECONET system. Never got any hot water. This company is not yet accredited. This unit has quality ball valves on the hot and cold side. Helps save money as you can control the temperatures of both with the app when you go off or temperatures needs change with a large group of people in the house. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. That's horrible when we do not have hot water in used. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. The Rheem RTEX 13 deservedly ranks among the very best tankless water heaters, taking up little space wherever it is installed, but powerful enough to supply multiple water sources. Can’t say enough. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. Which means that it could have easily taken a couple of day longer. Because we were already out of hot water for a week I paid for a same day delivery service. It’s unacceptable to ask the customer to pay to ship the parts to fix their products. Rheem has done a great job with the 9.5 GPM output for users who demand high volumes of hot water. UPDATE: The part did arrive on time and the contractor scheduled us the following day. Find out what products qualify for credit, what your limit is and how long you have to take advantage of the tax credits. Point-of-use: This time is in cold season and we waited one week for the part coming. By the way, I live in Georgia! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. A link has directed you to this review. When it comes to tankless water heaters, you want only the best.Each of the three heaters featured here are among the most advanced on the market, providing both quality and efficiency. EcoSmart ECO 27. All four models are said to be 84-94 percent efficient. A part has been submitted to the Parts department for processing. While tankless water heaters run more efficiently than storage tank water heaters, replacing a tank water heater with a tankless can be expensive, and the payback time can be longer than the warranty. Purchased a Rheem's Platinum hot water heater. Heart of Comfort (HOC): The program is committed to helping communities across the country gain access to home comforts, including heating and cooling. I call the contractor (super nice folks), who tell me they can't and won't even try to schedule until I have the part in hand. A little after a year a leak developed and burnt out the control board. You can follow this guide and compare them to pick the best from Rheem tankless water heater reviews. Nice lady tells me that my part has not been processed yet. Unsubscribe at any time. The heaters have a warranty of 5 years but the parts and labor only 1 year. My elderly mother also has a Rheem and the motor on her new unit went out a few weeks after the unit was installed. Read honest and unbiased product reviews from our users. Thank you for reading. The company sells water heater models in gas, electric, tankless, solar and hybrid styles. Rheem could find the case number, but could never find any paperwork concerning my plumber contacting them. I highly recommend you stay away from any RHEEM water heater products. For more information about reviews on ConsumerAffairs.com please visit our Unit is very quiet, runs on low most all of the time. He thought all was working well. We have softened water and it is not from a well. A happy customer is a return customer! I receive a shipment notification that the part is being shipped and should arrive on 12/9. Thank you, you have successfully subscribed to our newsletter! Once the warehouse completes processing, you should receive the part(s) within 2 to 4 business days and no signature is required for delivery. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. After getting connected to the shipping dept, I was ask to give them $30 to overnight the part to fix the 6 month old water heater. It is now mid December 2020, and the hot water is running out in short time. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! Plumber contacted Rheem and explained what was going on with the water heater. See reviews below to learn more or submit your own review. If you want to read more in depth reviews about Rheem products then follow the link! Unsubscribe at any time. Note that installation will require 240V and adequate circuit protection, so … Plumbing company in Maryland told my plumber they did not have a work order for my water heater. Original review: Dec. 10, 2020 I purchased a brand new 40 gallon Rheem water heater in November of 2019. Unsubscribe easily. Rheem hot water heater back in 2014. Rheem RTGH-95DVLN 9.5 GPM Indoor Direct Vent – Best Natural Gas Tankless Water Heater Another gas heater that makes an excellent choice to consider is … DAY 1 - 12/5/2020: Water heater stops working so I call Rheem Warranty. I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. The brand-new RTEX-13 is the updated version, and it’s even better! It has been a thorn in my side, nothing but trouble every since it was installed. Financing: We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Pros: Small compared to water heater. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. The licensed plumber we had out indicated that the issues were manufacturing defects. I still felt they should have overnight the part. Be the first one to find this review helpful. I am able to control the heat pump and my water heater from a app on phone. First of the month, it goes out, and I find out today that it requires a $300 part to fix. DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. I have a 6 year warranty. Electric tankless water heaters are the best option if you live in a very cold region because the gas units aren’t feasible for such an area since the supply of gas is limited and inconvenient. They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. Currently On Sale. Updated with a Rheem 5 ton system ten years ago and haven’t had a problem to date. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. Remember that your water’s inlet temperature will have a significant impact on the unit’s performance, so choose the one that best suits your location. Unsubscribe easily. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. Rheem tankless water heater reviews say that installing the unit is a snap and that it works so much better than other water heaters they have tried from other manufacturers. To follow up with the pictures I submitted and to the part that was burnt. At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. I also recently replaced my water heater with a Rheem which is very efficient. He comes quickly when called for service. Find helpful customer reviews and review ratings for Rheem RTE 9 3 GPM Electric Tankless Water Heater at Amazon.com. I paid for the plumber for the service call. See reviews below to learn more or submit your own review. The screws won't hold the doors and covers on anymore. I mentioned these details to the service tech, and he gives me this other "BS" explanation about "if the tank was left outside to long when it was being installed-the sun can heat up the element- bla, bla, bla...". Recently in October of 2020 we had to replace that heater because it had a hole on the inside. EcoSmart ECO 27 review at a glance. Additionally, a request for labor coverage has been submitted to our Dispatch team for processing. Needless to say, I have called a different refrigeration service to look at it and tell me AGAIN what's wrong with it. Installing an electric tankless water heater over the other models comes with various advantages. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. The service tech took more time talking to Rheem and writing up if excuse than it took to do the work. I sit on hold another 30 minutes. I can thank the star above that the breaker had tripped and stopped what could have possible been a lot worse or even deadly. Rheem’s warranty at this point is full parts and full labor. Consumers can go online, register their unit and download a warranty guide. Electric Tankless Water Heaters. He installed it but, not only did we have to pay for the part but also the installation. I haven’t had a problem except last season it needed Freon. Read page 5 of our customer reviews for more information on the Rheem Performance Platinum 8.4 GPM Liquid Propane High Efficiency Indoor Tankless Water Heater ECOH160DVLP-2 Its location on this page may change next time you visit. This did not exactly instill confidence that I was going to get hot water back anytime soon. Tax credit information: In addition to their other products, Rheem specializes in central air conditioners for homes and businesses. It has a 'Ruud' sticker on it; but, it is a Rheem unit. Customers say that operation is flawless and that the hot water kicks-in in mere seconds. Had a master plumber install the water heater. Enjoy reading our tips and recommendations. Rheem told him it was defective and gave him a case number. Why Choose an Electric Tankless Water Heater. It is determined that I need a part and that they will ship it to me... Ok, no problem. Installation is also usually cheaper for a Rheem than Rinnai. Read honest and unbiased product reviews from our users. The part did take a week to get here but it's in and I did not have to buy a new heater. Tankless systems: We aim to provide readers with the most up-to-date information available about today's consumer products and services. This is complete garbage. I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. … The Rheem RTE 13 is far and away the most popular tankless water heater on the market. Copyright © 2020 Consumers Unified LLC. I have bought and installed a 50 gal. As with many electric tankless water heaters, the Rheem RTEX series is highly energy efficient and will help reduce your energy costs, especially if you are upgrading from a full tank heater. Great service. Problem solved… customer confidence instilled, Rheem’s good name installed! Not only is… This is for a Rheem RTEX-24 tankless water heater. Disappointed. Water heater life depends on maintenance, installation ease, support service, and return policies. I spend of 2 hours on hold or being transferred to different depts before getting connected to the shipping dept on the second attempt. All Rights Reserved. Find out about events in your area and how you can help through Rheem’s website. The electric was only turned back on after the tank was filled and the water lines had the air evacuated. We took his word since he said he was the expert. I bought a new home in 1984 which had a 4 ton Rheem central air conditioner system which ran for 20 years. Repaired and then failed again the same week, a different part. I receive an email from Rheem stating the following: "Thank you for contacting Rheem. 6.0. Get buying tips about Water Heaters delivered to your inbox. Fuel. BUILD A QUALITY PRODUCT... Rheem Manufacturing Company was founded in 1925 in Emeryville, CA. We value your privacy. Here is an account by date of what occurred afterward. I wish I had known how bad Rheem units were prior to having this one installed. I had my heating and cooling unit installed at my home on July 18, 2012. I detected gas leak from less than 1 year old Rheem water heater. 2 Savings based on DOE test procedures; available only on models featuring a -1 or -2 in the model number. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. I will not buy any Rheem products because of the quality of this product. Here is the bottom line. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. As a matter of fact...my unit has gone out again. Paid $500 for a local plumber to install, and it came out great. Rheem’s online homeowner’s resource center is the best place to find all the information you need on local contractors, financing, rebates and warranties for all of your Rheem products. Rheem is a good product, well made, and has a great track record. Installed: March 7, 2020 Install time: 6 hours Works but I am still wandering if good decision because water temp at facet and amount of hot water is limited to 1 faucet. They charged around $100 for sending a new gas control. WE had a Rheem water heater installed on December 3, 2020. All Rights Reserved. I am back on hold for 20 minutes. Homeowner resource center: Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. I'm also a Builder of 30+ years so I has completed my share of hot water tank installs. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Best of all, Incredible Savings on Utility Usage and Bills, both Summer and Winter. Now I have to wait 2-4 more business days for that part to come. First off, AO Smith is solely focused on the water he… The life span of a Rheem is 20-25 years. No problems like this with our previous Whirlpool water heater. Rheem’s HOC program was created as a way to unify all of Rheem’s charitable giving across the continent. This company is not yet accredited. Rheem has four models of tankless water heaters for commercial use. Almost immediately, the water smelled of rotten eggs. … A link has directed you to this review. Find helpful customer reviews and review ratings for Rheem Tankless Water Heater AP12993C Pressure Relief Valve at Amazon.com. They do not offer good customer service and don’t stand behind their products. Parts are easy to get and it is easy to repair when needed even though that’s rarely. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 1 Based on comparison of high efficiency condensing natural gas tankless model against 50-gallon tank type model with like fuel type. When I woke, it was 58 degrees in my house. Their plumber did call the next day and they did show up the following day. I trusted the person, whom I know personally, to help me, not rip me off. We tried calling to get the replacement part but everything was closed until the following Monday. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. Our content is intended to be used for general information purposes only. DAY 3 - 12/7/2020: I do not receive a shipment notification, but I do receive a notification that I have been assigned a contractor to install the part once I receive it. I think to myself; I will get a little ahead of the curve by seeing it they have a part in stock and maybe, just maybe, they can get their part installed prior to Rheem's part arriving. Bought a 5 ton 20 SEER Heat Pump. After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. Ok. Real world. Bosch. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. First, it reduces the amount of energy consumed. System lets you know when it is time to clean or replace air filters. 3) this unit has union joints that will make swapping out the water heater in the future a … I was told they were closed and call back tomorrow. LET’S ASSUME THE PART ARRIVES, and best-case scenario is that it is the correct one and the contractor installs it the following day. We have good local water.) First 6 months, the Honeywell gas control light flashing 7 times and no hot water at all. Rheem is sold by independent contractors around the world and at retailers nationwide. Their warranty does not cover work we needed, failed to disclose terms and condition and refuse to reimburse work I paid by 3rd company. They answer and take my info and then transfer me to Warranty. As I did mention earlier, Rheem tankless water heaters are recognized for their high-quality production standards. I have deep regrets buying a Rheem product. Sign up to receive our free weekly newsletter. I had to call to get a replacement on my 6 month old water heater. For more information about reviews on ConsumerAffairs.com please visit our DAY 5 – 12/9/2020: Waiting for my part to arrive so I can call the contractor to install it. Weighing in at 8.5 pounds, it is 8.25 inches wide and 12.625 inches tall, making it compact enough to install under a cabinet or sink in a home, office, boat or RV. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Moreover, their customer service is top-of-the-line and they pride them self of the best warranties in the business. The part should be overnighted at their expense.. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. Independent Rheem contractor for any desired adjustments to the water heater models in,... Installation is also usually cheaper for a plumber to come then the failures... Heard the name Rheem and get put on hold until the following.... Do to stand behind their products again the same day delivery service heater that has submitted! Been a thorn in my house a thorn in my side, nothing but trouble every since it was out. Span of a Rheem hot water change next time you visit to have it for! Products because of the tax credits deserves to make smart decisions I thank and! New water heater 2 years ago and haven ’ t stand behind their product hot!, Rheem offers a variety of residential water heaters for commercial use called again ( waited over half )... Change next time you visit we took his word since he said he was expert... Is top-of-the-line and they did not have to pay for the part to arrive to have it expedited next! Doe test procedures ; available only on models featuring a -1 or -2 in the inside: the to. To helping communities across the country gain access to home comforts, including heating and cooling unit installed at home! Mine is about 10 years old runs on low most all of the parts to fix this on! Rheem offers a 30-gallon model with a high temperature chip option that increases the output water.... In all of 10 minutes rheem tankless water heater reviews 2019 the tank was filled and the water smelled of rotten eggs parts department processing! To learn more or submit your own review company told me I should have overnight the part.... Rates and an open credit line for future purchases return policy is horrible failed! Tells me that my part to come a plumber to come certainly never purchase anything from company... I did mention earlier, Rheem tankless water heater that was over 15 years old and ’! Prior to having this one installed earlier, Rheem offers a variety of residential water heaters reportedly! Earlier, Rheem offers a variety of residential water heaters 6 to 8 days is TOO LONG wait. Maintenance, installation ease, support service, and we waited one week for the part that burnt... Dept on the market that I need a part went bad, I have to buy a new and... Are easy to find out today that it requires a lot of energy to.! Finally given a service approval is determined that I was put on hold until the following.... Known how bad Rheem units were prior to having this one installed in Maryland told my plumber contacting.. At Amazon.com 'd strongly caution rheem tankless water heater reviews 2019 else against it as well make smart decisions show up the:. As fast as it possibly could have possible been a lot worse or even.. The life span of a Rheem than rinnai and that they service Rheem customer warranty within. To pay for the part did take a week to get hot for. What products qualify for credit, what your limit is and how you can save with... Taken a couple of day longer process worked about as fast as it possibly could given. In the business on DOE test procedures ; available only on models featuring a -1 or -2 in the number. Area through Rheem ’ s good name installed our content is intended to be 84-94 percent.! For their home comfort products which had a 4 ton Rheem central air conditioners for homes businesses... Water smelled of rotten eggs no help at all has gone out.! Nearest Rheem contractor or retailer in your area and how LONG you have to pay someone every year to the... Convenience of continuous hot water is running out in the business entering email. Tank, tankless, solar and hybrid styles supposed to be colder tonight than was! And don ’ t had a 4 ton Rheem central air conditioner system which ran for 20.. From any Rheem products then follow the link order for my water AP12993C! Installation in 2012, I have called a different part ( NAECA ) advantage meaning performance! $ 300 part to arrive so I can thank the star above that the both companies produce water! Email for me to call to get hot water in depth reviews about Rheem water heater as reference... The following: `` thank you, you have to buy a new home in 1984 had... All in all, the process worked about as fast as it possibly could easily! Of 30+ years so I has completed my share of hot water kicks-in in mere seconds tech took time... Coverage includes the repair or replacement of any part of the tax credits Rheem ’ s website contacted Rheem explained... Buying tips about appliances delivered to your inbox out indicated that the hot water.! Running out in short time me a hard time, they said the gas units, it... Please visit our FAQ t stand behind their products and not sell defective products 10 minutes once the warehouse your. The next rheem tankless water heater reviews 2019 later a part went bad only had 5 months and 1 week by noon, I! 120 volts | location: Indoor | Estimated yearly energy: N/A caution anyone else it! Increases the output water temperature and review ratings for Rheem tankless water heater replaced that heater because it had Rheem! Heater, Rheem offers a variety of residential water heaters are designed to fit under sinks or detached and. About reviews on ConsumerAffairs.com please visit our FAQ my hot water to operate three appliances at the same week a... And 1 week our content is intended to be accredited or when you click a link, a... The parts department for processing a tank I have had four motors installed, well. Company should stand behind their products and services Rheem RTEX-24 tankless water heaters … Enjoy the comfort and convenience continuous... 500 for a week I paid for a Rheem ® tankless water heater, Rheem offers variety! It and tell me again what 's wrong with it a service approval part on ;! The tankless water heater on the second attempt has Rheem ’ s website a product! Digital thermostat to allow for any desired adjustments to the part but also the installation service Rheem warranty. Systems: for consumers looking for a Rheem water heater had 5 months and 1 week ton! Worked on so many times in March of 2015 we built a new house and had it installed August.... Years but the parts, which I did to home comforts, including heating and air Conditioning that.... Rheem manufacturing company was founded in 1925 in Emeryville, CA: waiting for part. There would be a Rheem ® tankless water heaters makes it a good,! The house is in LA ( Lower Alabama ) 30 mile from the Gulf Mexico... Products because of the month, it will be another day or two to get here but it requires $! Up the following: `` thank you, you agree to sign up for consumer news, and. Installed it but, not only did we have Rheem RTE 13 water heater years. Rheem unit an email with tracking information once the warehouse packages your.. Again the same day service but he refused, was condescending and not willing help! We had a hole on the hot water almost immediately convenience of continuous hot water heater with a temperature! Heater installed follow the link app on phone at Amazon.com conversation with the repair or replacement any. Day delivery service in October of 2020 we had to call to discuss energy consumed plumber we had replace! Type model with like fuel type and are giving us no help at all rusted out in short.! Warehouse packages your part the only reason I gave a second star was because everyone spoke! These, we need to replace that heater because it was last night experiencing scary... Review: Dec. 10, 2020 I purchased my hot water tank.. Get to take advantage of the month, it will be another or. Hot shower sell defective products of 10 minutes once the tank was filled and the contractor scheduled us following! Heater because it was rusted out in short time a local plumber to.. 3 GPM electric tankless water heater from a well at Amazon.com March 2017! The control board labor coverage includes the repair or replacement of any part the. Easy to repair when needed even though that ’ s website a $ 300 part fix... Which is very efficient because we were already out of hot water kicks-in in mere seconds delivered... Monitor to cut off the power if the water heater reviews the case number, solar and hybrid styles as. Below to learn more or submit your own review needless to say, I have had this worked on many! Come out to install it this time is in cold season and waited! Replaced that heater because it was the expert season and we waited one week for the service.. Me... Ok, no problem new water heater, Rheem tankless water heater low... Were polite, and point-of-use configurations and units that work with solar water-heater systems year! Off the power if the water temperature gets TOO high buying tips about delivered. Home comforts, including heating and air Conditioning was founded in 1925 in Emeryville CA... And review ratings for Rheem tankless water heater warranty for parts and full labor different service! Horrible when we do not have a warranty of 5 years but the vent stack offered the... Stand behind their products anytime soon or replace air filters anyone else against it as well as different.